Privacy Policy

1. Who we are

AutoSafeHouse (“AutoSafeHouse,” “we,” “us,” or “our”) provides secure long-term vehicle storage, maintenance, and related services. This Privacy Policy explains what information we collect, how we use it, and the choices you have, both on this website and through our connected social media accounts (including Instagram).

2. Information we collect

We collect information you provide directly, such as when you:

• Register for an account or book a storage slot
• Register a vehicle or submit maintenance requests
• Make a payment or view an invoice
• Contact us, or message/comment on our Instagram account

This may include your name, email, phone number, address, vehicle details, and payment information (processed by our payment provider — we do not store full card numbers).

3. Instagram & Meta integration

We operate the Instagram account @autosafehouse_com using Meta’s Instagram Graph API to publish content and view account-level performance metrics (such as follower count and post engagement/insights). We only access data for our own business account — we do not collect or process personal data belonging to other Instagram users through this integration. Data obtained via the Instagram API is used solely to manage our own content calendar and measure our own account’s performance, and is not shared with third parties or used for advertising targeting.

4. How we use your information

• To provide and manage storage bookings, maintenance, and billing
• To communicate with you about your account or bookings
• To improve our services and website
• To measure and improve our own social media content and outreach

5. Data sharing

We do not sell your personal information. We share information only with service providers who help us operate (e.g., payment processing, hosting) and only to the extent necessary for them to perform those services, or where required by law.

6. Data retention & security

We retain information for as long as needed to provide our services and meet legal obligations, and we use reasonable technical and organizational measures (encryption in transit, access controls) to protect it.

7. Your choices

You may request access to, correction of, or deletion of your personal information by contacting us using the details below.

8. Contact us

For any privacy questions or requests, contact us at [email protected].